Frequently Asked Questions
| Category | Content of Question |
|---|---|
| Shipping | How long is the prize storage period? |
| Shipping | 発送依頼をしたあとに住所を変更したい |
| Shipping | What shipping company will you use? |
| Shipping | How much are the shipping fees? |
| Shipping | How much are the redelivery fees? |
| Shipping | Can I select a delivery date/time? |
| Shipping | How to check if you want to know the delivery status of a gift that has already been shipped |
| Shipping | I submitted a delivery request but my prize hasn’t arrived yet. |
| Shipping | About Delivery Inquiries |
| Shipping | Notes;About other shipping |
| Shipping | My prize from a different account hasn’t been shipped. |
