User Guide

Here's how to play and enjoy GiGO ONLINE CRANE!

Frequently Asked Questions

Question

How much are the redelivery fees?

Answer

Redeliveries are prizes that have been returned to GiGO ONLINE CRANE due to non-deliverable shipments (in such cases where the prizes have surpassed the package holding period at local shipping companies/offices).
These returned prizes can be delivered again for a fee through our redelivery service as long as it is still during the prize retention period.

*Redelivery Fee: 2,000SPs (Within Japan)/3,000SPs (Outside Japan)
*Please use SPs to pay for redelivery requests.
*You can request redelivery from My Page > Delivery Request History.