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GiGO ONLINE CRANE

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  1. GiGO ONLINE CRANE
  2. User Guide

User Guide

Here's how to play and enjoy GiGO ONLINE CRANE!

Frequently Asked Questions

CategoryContent of Question
AccountI can no longer log in with a linked account
AccountI can’t verify my phone number via text message.
AccountWhy do I need to verify my identity using my phone number?
AccountProcedures when changing devices
Account性別・生年月日が変更できない
AccountAbout canceling accounts
AccountRegarding reregistration after canceling your account.
AccountGENDA IDについて質問したい

User Guide

  •  About GiGO ONLINE CRANE
  •  How to Play
  •  How to exchange campaign novelties
  •  オンクレ再販景品の配送依頼方法

Support

  •  Frequently Asked Questions
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  • Privacy Policy
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  • All writing is in accordance with the Act on Specified Commercial Transactions.
  • Cookie Policy
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News

  • Notice
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User Guide

  • About GiGO ONLINE CRANE
  • How to Play
  • Frequently Asked Questions
  • Customer Harassment Policy

Prize List

  • List of Prizes Available
  • Prizes with Scheduled Arrival Dates
  • List of Prizes Offered

GiGO ONLINE CRANE is an online crane game service that can be played using a computer or smartphone. You can play remotely with real UFO catchers in real-time!
You can win the prizes you want anywhere and at any time using the online crane game, GiGO ONLINE CRANE!

The UFO catchers feature products from registered trademarks owned by Sega Group or other associated companies.

GiGO ONLINE CRANE AppStore
GiGO ONLINE CRANE GooglePlay
  • Privacy Policy
  • Terms of Use
  • All writing is in accordance with the Act on Specified Commercial Transactions.
  • Cookie Policy
  • Inquiry
  • About Us
Copyright © GENDA GiGO Entertainment Inc, All rights reserved.

Notice of GENDA ID Migration

To enjoy more services from GENDA, we have changed the login method to use "GENDA ID" account. Please migrate to GENDA ID by clicking the "Migrate" button below.

※ Customers who are already using GENDA ID can also migrate by clicking the "Migrate" button below.

Migrate

Do it later

メールアドレスログイン終了のお知らせ

いつも当社のサービスをご利用いただき、ありがとうございます。

2026年09月14日13時以降、メールアドレスを利用したログインを廃止し、GENDA IDでのログイン統合を行うこととなりました。

お客様のアカウントはメールアドレスでログインの設定になっておりますので、引き続きご利用いただく為に、下記ボタンよりGENDA IDとの連携をお願いいたします。

ご不明点がある方はお問い合わせよりご連絡ください。

GENDA IDに移行する

後で行う

please contact us