Frequently Asked Questions
Question
About canceling accounts
Answer
To cancel your account, please contact us via the inquiry form.
Please understand that we cannot refund you for any leftover SPs.
After you contact us about canceling your account, we will contact you to confirm and to inform you upon cancellation, so please make sure to check for responses from our Management Team in your Inquiry History until the cancellation has been completed.
Please understand that you cannot restore a canceled account.