Frequently Asked Questions
Question
My prize from a different account hasn’t been shipped.
Answer
According to the Terms and Conditions, sharing accounts or using multiple accounts is banned.
There may be trouble such as payment issues if an account is shared within a family, so please refrain.
To make an account, we request registration of a valid email address and phone number.
If it is discovered that one person has multiple accounts or is unfairly using this service, the account may be canceled or acquired prizes may be rendered invalid.