User Guide

Here's how to play and enjoy GiGO ONLINE CRANE!

Frequently Asked Questions

Question

How much are the shipping fees?

Answer

Free delivery tickets are distributed to users in Japan every Monday at 0:00 AM.
If you use the Free Delivery Tickets, we will ship your acquired prizes, regardless of quantity, to the specified address for free.

For shipments requested without the Free Delivery Tickets, shipping fees will be charged.

For one delivery request within Japan, it will be 1,000 SP,
while requests for outside of Japan will cost 4,000 SP.

*One delivery can hold multiple prizes.
*You can only keep one Free Delivery Ticket in your possession and it cannot be used after the week it was distributed.
*Free delivery tickets will not be granted if you select a residential area other than Japan when registering as a member.